COMMUNICATION TECHNOLOGIES PROMOTING
EDUCATIONAL COMMUNITIES WITH SCHOLARSHIP OF ENGAGEMENT
Alexia Georgakopoulos, Nova Southeastern University, USA; Steven T.
Hawkins,
Susan G. Komen for the Cure Global Initiative in Costa Rica & NGO
Dramatic Problem Solving, Costa Rica
This study presents Dramatic Problem Solving Facilitation Model (DPSFM)
and Interactive Management (IM) as innovative alternative dispute
resolution approaches that incorporate communication technologies in
recording and analyzing data. DPSFM utilizes performance-based
actions with facilitation methods to assist participants design
action plans. Interactive Management (IM), utilizes a holistic,
culturally sensitive and systemic approach to resolve complex
problems. Communication technological assistance is accompanied by
IM to enhance parsimony and support saliency of the ideas generated.
Both approaches support action plans. This paper argues that both
DPSFM and IM are theoretical frameworks that are valuable for
conflict resolution, educators, and social science specialists who
are interested in conducting research under the paradigm of knowing
referred to as scholarship of engagement. This paradigm engages
participants in research while promoting action plans and improving
status quo conditions. The current paper overviews the benefits of
both models and makes a strong case for application of their
communication technologies across a variety of contexts. DPSFM and
IM are directly involved with promoting change, and supporting
actions to improve human conditions. The framework of scholarship of
engagement is introduced as an integrative model for praxis.
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