THE IMPACT OF INTERACTIVE COMMUNICATION TOOLS IN ONLINE LEARNING COMMUNITIES

Nick Linardopoulos
Multidisciplinary and Emerging Programs
Drexel University
USA

Kristen Betts
School of Education
Drexel University
USA

This paper discusses the use and importance of existing and emerging interactive communication tools used in online courses. The challenges and opportunities associated with the use of those tools are examined in light of student feedback. Our findings show that interactive communication tools in online courses have the potential to greatly contribute to a positive online learning experience, if used appropriately. The implications for faculty teaching online courses are also discussed.

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